Start a Case | Google Business Profile Suspension Help

Case intake

Tell us about your profile.

Choose a service and tell us what happened. Submitting this form does not charge you. Right after you submit, you'll get a case number and a payment link on screen and by email. Never send us your Google password or verification codes.

Service requested

Business name

Your name

Phone

Business Profile / Google Maps URL

Business type

Current status

What happened?

Business website

Supporting documents (PDF/JPG/PNG, up to 5 files; 10 MB each)

Do not upload passwords, one-time codes, full Social Security numbers, payment-card numbers, or unrelated personal records.

I confirm I own the business or am authorized by the business owner to request this review, and the information I provide is truthful.

I consent to BPR using the submitted information and documents to evaluate and service this case under the Privacy Policy.

I agree to the Terms of Service and Refund and Cancellation Policy. Google Business Profile is free; BPR fees pay for independent professional services.

For Managed Reinstatement, I authorize BPR to manage the identified profile and coordinate its appeal within our agreed scope. I retain ownership; profile edits require my approval. Review responses require separate written approval.

Read Google's Working with a third party disclosure. You may cancel and request removal of BPR access by email.

Optional: BPR may publish an anonymized summary of my case (business type, issue found, outcome). No business name, location, people or documents are ever shared.

Files are stored in a private Cloudflare R2 bucket. The public website does not expose direct file links.